Privacy Policy
Last Updated: 08/21/2025
Introduction
Reliable Oil & Heat Co., Inc. operates https://reliableoilandheat.com, the Reliable Oil & Heat Co., Inc. mobile app, and customer portals. We are the sole owner of all information gathered on these sites. It is our policy to respect and protect your privacy in the manner outlined in this document.
Information Gathering
Reliable Oil & Heat Co., Inc. collects a variety of non-personally identifying information as is regularly provided by web browsers and services. This includes, but is not limited to, your IP address, cookie information, pages visited, browser type, referring site, and similar data.
This information may be aggregated and used in reports that review website, account portal, or mobile app traffic and user behavior, or identify modifications that will enhance the visitor experience. These reports may be shared with staff, vendors, business partners, or the public.
Identifying Information
Reliable Oil & Heat Co., Inc. does not collect personally identifiable information unless it has been provided voluntarily. This may include your name, address, phone number, account number, credit card or bank information, and purchase history—information which may directly identify you.
We do not sell or rent your personal information to third parties for financial gain in the ordinary course of doing business.
Your information may be used to secure your account, provide products or services, fulfill orders, respond to requests, or offer additional services. By registering with our website, account portal, or mobile app, submitting forms, or otherwise providing your information to Reliable Oil & Heat Co., Inc., you authorize us to contact you regarding promotions, new products and services, company news, and other updates.
If you wish to be excluded from these communications, please submit your request in writing or via email (see below).
Protection of Your Information
The security of your personal information is important to us. We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure.
Please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we are unable to guarantee absolute security of the personal information we collect from you.
We may require a username and password for you to access certain sections of the website, account portal, or mobile app. Reliable Oil & Heat Co., Inc. does not disclose that information to third parties. Your password is encrypted, and Reliable Oil & Heat Co., Inc. does not have access to it. You are responsible for maintaining the security of your password.
Automated mechanisms are in place to enable you to reset a lost or forgotten password, provided you can confirm your identity as the account holder.
Third-Party Websites
It is our intention that any website linked from our domains upholds similar privacy policies to protect your personal information. However, we make no claim or warranty as to the safety or security of any website, business, or digital platform not managed or owned by us.
Legitimate Business Purposes
Reliable Oil & Heat Co., Inc. may share your personal information with employees, contractors, subsidiaries, and affiliated organizations for legitimate business purposes, including fulfilling requests or orders, providing customer service, or maintaining the operations of the website, account portal, or mobile app.
Reliable Oil & Heat Co., Inc. will disclose personal information when required by law—such as in response to a subpoena, court order, or government request—or if we believe in good faith that disclosure is necessary to protect the company, third parties, or the public.
Review and Edit Your Personal Information
You have the right to review a copy of the personal information collected by Reliable Oil & Heat Co., Inc. and request that it be corrected or deleted. Please contact us as directed below to request a copy of your personal information.
Privacy Policy Changes
Our Privacy Policy may be changed at any time at Reliable Oil & Heat Co., Inc.’s sole discretion. We expect any changes to be minor. Updated policies will be displayed on this page, and we recommend that you periodically check this page for updates.
Your continued use of the site, app, and portal after any change to this Privacy Policy constitutes your acceptance of the change.
Contact Us
We may be reached at:
Reliable Oil & Heat Co., Inc.
P.O. Box 2128, 351 Courtland Avenue
Stamford, CT 06906
(203) 324-2141
